Need a hand with Vêtu? We're happy to help. Most questions are answered below; if you're still stuck, get in touch and we'll get back to you.
Email accounts@getvetu.com and we'll respond as soon as we can.
You can also reach us from inside the app: open Profile → Contact Support to start a chat with us through Intercom — the fastest way to get help, with your account context already attached.
Add a clear, front-facing full-body photo of yourself as your model photo, then open any wardrobe or wishlist item and tap Try it on. Vêtu sends your photo and the garment to our AI try-on service and returns an image of you wearing that item, usually within about 5 to 20 seconds. Results are AI-generated and approximate — they're a styling preview, not an exact representation of fit. You can save or share a result from the try-on screen.
Subscriptions are billed through the app store you installed Vêtu from, so they're managed there rather than inside Vêtu.
On iPhone (App Store / Apple ID):
On Android (Google Play):
To avoid being charged, cancel at least 24 hours before your free trial or current billing period ends. Cancelling stops future renewals; you keep access until the end of the period you've already paid for. No charge is made during the 7-day free trial.
You can delete your account and all associated data directly in the app: go to Profile & Settings and choose Delete account. This removes your wardrobe photos, wear logs, and account information; deletion completes within 30 days.
You can also email accounts@getvetu.com to request deletion, and we'll action it within 30 days. See our Privacy Policy for full details of your rights under POPIA, GDPR, and CCPA.
For the full terms governing your use of Vêtu, see our Terms of Service and Privacy Policy.
Jashughatt Media Pty Ltd — Bryanston, Sandton, South Africa